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A business telephone system is a multi-line telephone system typically used in business settings and includes designs ranging from a key telephone system to a private branch exchange.

A commercial telephone system differs from a multiple telephone installation with multiple trunk lines. The trunks used in push-button telephone systems can be controlled directly from various telephones. Such a system often offers additional functionality with call handling. Business phone systems are often broadly classified as crucial phone systems and remote switches, but there are many hybrid systems.

A key-based telephone system initially differed from a private exchange. And also, It did not require an operator or switchboard to connect trunk lines and stations or between stations. Technologically, PBXs share the same line as central telephone systems. In more extensive or more complex procedures, they can compete with a central office system in terms of capacity and functionality. A station user could control connections directly through line buttons that indicate line status with built-in lights in a touch-tone telephone system.

Five functions for professional telephones

Businesses change quickly, especially when your team is small and your job isn’t always limited to an office with a desk, landline, and computer. Fortunately, modern technology allows you to run your business anywhere, no matter where you have ended up. These five business telephony features can help you increase your productivity and your business image so that you can stay on top of your business even when you are out of the office.

Take calls at your office.

Missing a customer call can mean missing a sale. If you miss an internal call, your sales reps have no way of knowing what to do next. It may not always be possible to be in the office, but instead of asking your customers, colleagues, and suppliers to hang up and call you on your mobile, why not automatically forward calls from your office to your mobile number.

Comcast Voice Mobility, which you can control through the Comcast Business app, is like a Swiss Army Knife for your business calls. You can choose whether your needs to the office are only accepted there or transferred directly to your mobile phone in the app. Or, if you prefer, you can redirect your calls from the office to an employee number, your home office, or another location. Even if you make a call on your desk phone but need to leave before the market ends, you can transfer the call to your mobile phone without interruption and continue.

If you sometimes don’t want to answer business calls, turn on the Do Not Disturb setting. With a single click, you can concentrate on an appointment or recharge your batteries without interruption.

Create a virtual attendant

It is the same, if your company is just you, a group of dispersed employees, or a team based in an office, what interests you is to convey an impeccable image to those you call: as we say, greetings calls him. Associate available immediately.

However, you do not need to invest in unique telephone systems or use switchboards for this. With the latest VOIP for business, Comcast Business Voice Edge Select allows you to configure a phone system for your business using your existing office phones and cell phone numbers. Start with business phone capabilities, how many lines you need per hour, and grow as your business grows.

Use your company name to identify the caller.

Another helpful feature for forwarding business calls to your mobile phone is the ability to display your company name on caller ID on outgoing calls. This gives visibility to your brand, and no one will have to worry about who is calling or where you are calling from. This feature also lets you keep your cell phone number secret if you prefer while still making business calls from your cell phone.

Read and share your office voicemail.

When you receive voicemail in the office, the Business Voicemail application can notify your mobile device. You can listen to your Office voicemail messages on your smartphone, view the message as text, and forward the voicemail file to someone else if needed.

Share and edit files on mobile devices.

Word documents, Excel spreadsheets, and PowerPoint slides are often part of your business framework, and you need to be able to share these files seamlessly with your colleagues and clients. It is not always possible to sit in front of a computer to open, read and edit a document. But Comcast Business’s Microsoft Office 365 gives you easy access to these apps along with other favorites like Skype, Publisher, Outlook, and OneNote on your phone or tablet anytime, anywhere.

With your files in the cloud, you can read and reply to them, no matter where you are or what device you use, and all users can see your updates in real-time. Stylish formats and compatibility with the devices you use let you focus on content, not additional menus.

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